| This
program is designed to prepare students for employment
as an |
| Description |
Hours |
| Information Technology Assistant |
150 |
| Help Desk Support Assistant |
300 |
| Help Desk Technician |
300 |
| Help
Desk Analyst |
150 |
| Program Length in Hours |
900 |
| 30 weeks |
|
| |
|
| Job
training includes |
| • |
Use
technology to develop communication skills |
| • |
Demonstrate an understanding
of the operation and purpose
of hardware components |
| • |
Perform advanced software
activities used in business |
| • |
Customer service is the
bottom line for help desks |
| • |
Microsoft Word, Excel, PowerPoint,
Access, Outlook 2003 |
| • |
Produce an employment portfolio |
| |
|
|
| |
|
Classes
Offered
Monday – Friday
Full-time 7:45 – 2:15
Part-time 7:45 –10:45
11:15 – 2:15 |
|
Program
Cost
Tuition $1,728
Books $425
Lab fees $100 |
|
Contact
Instructor 407.246.7060 x4856
erwinb2@ocps.net |
| |
|
|
|
|
|
PC student helping to install new computers
|
According to the Orlando Business Journal, 
